1) We always start production after receiving advance payment and technical parameters confirmation sheet to ensure that you will receive a new chocolate machinery; 2)In order to provide a reliable chocolate machinery, we have to follow our production process which is important for the stability of chocolate machinery.

Our small chocolate machinery is suitable for single phase voltage.It needs three phase voltage for our big chocolate machinery. 

Yes. We accept it. We know that customers from some countries have to place order by LC

1) Every set of our chocolate machinery will be tested by our mechanical engineer and electrical engineer before shipping. For production lines, we even test the machinery with oil or chocolate. Moreover, our sales will provide photos and videos to you before settling balance payment; 2)We welcome you to visit us and finish the FAT in our factory.

Yes. For production lines, we recommend we deliver our technician to your site and help you to do installation, commissioning and training. 

Yes. We can supply a complete production solution for you. 

Our factory is located in Suzhou city, very close to Shanghai. If you visit us from overseas, we can pick you up at Shanghai PVG airport; If you visit us from other cities in China, we can pick you up at Suzhou railway station or Wuxi airport.

Yes. We can have an online meeting to introduce our products and factory. It will save your time and cost greatly. 

1) Before delivering our chocolate machinery, we will guarantee it works without any problem; 
2)You will receive spare parts with our chocolate machinery together; 
3)You will receive parts within 3-7 days. 

Yes. Depending on your demand, we have CIF, CFR and FOB shipment terms for option.